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FAQ


1. I would like to post an ad. How do I start? back

To start posting ads, you will need to create an account. The Email you entered during registration will need to be verified. Once you receive your email, please click the link from your Email and your registration is completed, you may start posting ads. When you logged to the system, your name is displayed at the left corner of the top navigation bar.

2. I have created an account but I have not received an Email with verification code. back

Please make sure you have entered a correct and valid Email address. If your Email Address is incorrect, please contact us so we will fix for you and resend email. If you specified the correct address but for some reason the Email did not reach you, you may need to check your email JUNK box.

3. I do not see the appropriate category or subcategory to post my ad under. back

If you cannot find appropriate category to post your ad under, please let us know and we will create new category if it does not contradict with our policies.

4. I have posted my ad under wrong category by mistake. Can I change category? back

Ad can be moved into a different category by our administrator only. Please let us know if your would like to move your ad.

5. I have attached a wrong picture or incorrect ad description to my ad. Can I change it? back

Yes, you can. If you have not submitted the ad yet, then on the "Input Ad Details" form, you can amend your ad, for remove pictures, click "Remove" below the picture thumbnail. If you have submitted the ad, please go to "Manage Account" section and choose "Manage Ads", then you can click on "Edit" to amend your ad.

6. I have posted my add, but I do not see it listed. back

Some ad may needs to be approved before posting in public areas. Once your ad has been approved and posted, you will receive an additional Email notification.

7. I forgot my password. How can I retrieve it? back

If you forgot your password, we will send you a temporary replacement password. Click "forgot password" at the logon page, enter the email, which your registered at our board and your username, then click "Send Password". Check your Email for the temporary password we sent you. Once logon to your account with a new password, make sure to change it by clicking "Change Password" under "Manage Account" section.

8. Can I change my Email, password or name? back

You may change your profile information at any time. However if you need to change your Email, let us know and we will send you a new verify email. The procedure is the same as when you first registered.

9. I wonder if my Email will be added to different lists and used inappropriately for spam. back

You Email address will NOT be sold or passed to any lists. You may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account.

10. Can I extend the duration of my listings? back

Sure. In the "Manage my Ads" section, you are able to "Take down" your ad and then "Re-run" it so it will re-list and live for another new duration.

11. Can I remove my posted ad completely? back

Yes, you can delete your ad using "Delete" in "Manage Ads" Section. Note: you must be logged on to your account before changing or deleting your ads. You may also temporary disable your ad by clicking "Take down". The ad will be removed from the list, but remain in database. You can enable disabled ad by clicking "Re-run". You can determine the status of your ad by looking at "Status" bar.

12. My ad has expired and taken offline. How can I resubmit it? back

You may resubmit your ad after it has been expired. Logon to your account, go to "Manage Ads" under "Manage account" section, click "Re-Run".

13. My question is not listed. Can I contact you? back

Please email us and send us your inquiry.


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